Managing the employment Relationship (ilm) L3 29 Nov 11

Unit: Managing the employment relationship. (Credits: 2)

Aim: To develop knowledge and understanding of the employment relationship as required by a practising or potential first line manager.

Objectives:
The learner will:

1. Understand diversity in the workplace.
2. Know how to maintain discipline in the workplace.

Indicative content:

Definition of diversity and its impact on the organisation and its
activities
Legislation as it affects employment sex, age, ethnicity, disability, etc
Own organisation’s policies and procedures
Significance of diversity in the market place
The consequences of non-compliance for own work area and the
organisation
Organisational employment policies, (e.g. relating to time-keeping,
absenteeism, conduct, level of performance, attitude and behaviour,
gross misconduct)
Records and other means to support and monitor the disciplinary
process
Legal aspects of disciplinary processes
Interpersonal behaviour and support skills to maintain discipline at
work

£140 + vat Accredited


please call
Jo Clark on 01469 572313 ext 17 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or Jill Gilby on 01469 572313 ext 32 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

places are limited and allocated on a first come first served basis.
all delivery is at our training suite:
CERT
Immingham Resource Centre
Immingham
N E Lincs
DN40 1LE