SEYH is delighted to announce our first SEYH Legal workshop in partnership with Hempsons on the 26^th September at their Harrogate offices this event is sepcifically designed for members of our paid membership scheme, if you are interested in attending please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it . the event will cover:

Service Level Agreements:

• SLAs and their effect - legally binding or not?
• Typical structure of an SLA
• Service delivery and performance criteria - how do you document these?
• Payments, penalties and service credits - who gets paid, when do they get paid and what happens if they don't get paid?
• Performance tracking, reporting and review mechanisms - why are they important?
• Dispute resolution - what happens if it all goes wrong?
• Duration of the SLA and how to terminate it

Contracts drafting:

• What is a contract and what makes one legally binding?
• Typical contract structure (Definitions, main body, schedules/annexes)
• Use of plain English and avoiding legal jargon
• What are boilerplate clauses?
• What are warranties, indemnities and guarantees?
• Key contract provisions: (Purpose; Each party's responsibilities; Price and payment mechanisms; Performance review; Solving disputes; Duration and how to terminate)

Confidentiality Agreements/NDAs

• Purpose of NDAs and why they are important
• What are you trying to protect?
• Typical structure of an NDA
• Is it one sided or should the obligations of confidentiality be reciprocal?
• Provisions to safeguard the information you are disclosing

Social Franchising

• What is it and how does it work?
• Similarities to commercial franchising
• Key elements of social franchising
• Brands, trademarks and how they are relevant to franchising
• Franchise Agreements - what are they and how are they structured?

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